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Indeed.com’s Audio/Video Infrastructure team is seeking out a full-time hands-on A/V Specialist! Do the terms PTZ, HDMI, AEC, DSP, dB, and Beamforming mean anything to you? Are you energized by interacting with people throughout the day, in person, on the phone, via email, and chat? Do you have a strong attention to detail and a desire to teach others? Are you excited about helping others to communicate effectively through the use of technology? If so, this position may be a great opportunity for you!
How you’ll spend the day
- Taking proactive steps to ensure that the user experience in the conference rooms is at the highest level
- Ensuring that our video distribution systems function efficiently and intuitively
- Producing live internal company meetings (including all lights, sound, camera, live mastering, streaming, post-production)
- Tracking and reporting on event host satisfaction, conference room system status, utilization, and reliability
- Enthusiastically teaching our internal users how to best interact with and utilize Indeed’s A/V systems, providing guidance and support as needed via face to face interaction, chat, email, and telephone
- Liaising with our IT Support, IT Facilities, and Networking teams in order to ensure that the A/V systems are flawlessly implemented in current and new offices
- Researching new and innovative solutions to the technical challenges that arise; managing the resulting projects
- Acting as a subject matter expert to your team members and cross-team peers, through hosting “tech talks”, creating technical documentation, and providing one on one training
Here are some of the things we’re looking for:
- Understanding and experience with all areas of A/V including live event production & streaming, intra-office content distribution, and conference room collaboration equipment
- Experience implementing and managing equipment such as: Crestron, QSC, Atlona, Shure, ClearOne, Sennheiser, Livestream, and Blackmagic
- A proven track record of innovation and creative problem solving under pressure
- Independent ability to research technical problems and solutions
- Strong organizational and project management skills with a passion for detail
- Experience with Apple products (MacOS, IOS)
- Undergraduate degree in a technical field
- Willingness to work flexible / odd hours at times, based on needs
Here are the physical requirements for this role:
- Ability to crouch beneath workspaces and climb ladders for system installation, maintenance, adjustments, etc
Indeed is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.