Ref#: R0006631

Date published: 3-Apr-2017

Our mission.

As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

The team.

Our Client Services team provides expert support to our clients, partners and fellow teammates around the globe. We focus on collaboration, the ability to adapt to client needs, and a passionate approach to service. Every month, over 200 million people count on us to help them find jobs, publish their resumes, process their job applications, and connect them to qualified candidates for their job openings. Simply put, we help our clients who help people get jobs.

Your job.

A Client Onboarding Account Specialist must be web-savvy and have both strong sales and client service skills. This is a critical role that interacts directly with our high-need, high-volume clients by phone, e-mail, and live chat.


The ideal candidate for this role is a self-starter who can work well under pressure and balance competing priorities in a fun, results-oriented work environment. If you have a passion for delivering measurable results and sales with a service approach, we want to hear from you. Be a part of one of the fastest growing Internet companies in the industry. Indeed offers a competitive salary and a full benefits plan.

About you.

Responsibilities

* Analyze and respond to inquiries from potential Small Business clients
* Communicate directly with prospective clients as a product expert
* Assist with new client account setup
* Focus on converting potential clients to paid advertisers
* Identify and analyze opportunity within current and prospective client base
* Help clients measure their success and ROI from Indeed

Requirements

* Bachelor's degree
* 1-2 years experience in business-to-business environment preferred; new college graduates considered
* Passion for client service
* Exceptional written, verbal and phone skills
* Ability to work under pressure, organize and prioritize responsibilities
* Can-do attitude with a service-oriented approach
* Ability to work independently as well as in a team environment
* Experience in sales, sales support and up-selling a plus
* Call center or telesales experience a plus