Ref#: D1358

Date published: 21-Nov-2016

Our mission.

As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

The team.

We are builders, we are integrators. Tech Services creates and optimizes solutions for a rapidly growing business on a global scale. We work with distributed infrastructure, petabytes of data, and billions of transactions with no limitations on your creativity. You don’t have to wait for some architect or manager to tell you what you can work on - you decide the priorities. With tech hubs in Seattle, San Francisco, Austin, Tokyo and Hyderabad, we are improving people's lives all around the world, one job at a time.

Your job.

Indeed is looking for an experienced Application Operation Engineer to join our Production Operations team. Our team helps people get jobs by engineering resilient systems that are fast, fault-tolerant, and scalable. These systems provide job search to over 200,000,000 job seekers who use Indeed every month.

The Production Operations team is responsible for resiliency, performance and security of Indeed’s global production infrastructure:

  • We provide guidance to the Software Engineering teams and drive best practices for Indeed’s products, which span multiple datacenters across five continents.
  • We are experts in core infrastructure technologies like load balancers, httpd, Puppet, Tomcat, memcached, RabbitMQ, elasticsearch, MongoDB, and more.
  • We realize that failure is inevitable, so we embrace it and plan for fast recovery, in order to deliver near 100% uptime.

As an Application Operation Engineer, you’re curious, with deep technical knowledge. You’re a tinkerer and an engineer who uses ingenuity to solve hard problems. You foster a culture of inquisitiveness, collaboration and learning and are able to empathize with others. Your adaptation and evolution are guided by your experiences. You don’t need to be the smartest person in the room, because you know that every interaction is a learning opportunity.

About you.

We’re looking for an influential decision-maker who’s ready to take on a high level of ownership and responsibility. A forecaster and problem solver for all of Production Operations and Software Engineering.


  • Develop training and mentor teammates
  • Define standards for configuration, monitoring, reliability and performance
  • Serve as subject matter expert for multiple proprietary and open source technologies
  • Design and implement innovations that improve software engineering velocity, infrastructure resiliency, security, and data availability
  • Coordinate and perform major upgrades with zero downtime
  • Provide expert perspective regarding the capabilities and limits of the multi-datacenter production infrastructure in software architecture designs
  • Influence Software Engineering leadership by motivating improvements to Indeed’s software systems and education
  • Solve live performance and stability issues and prevent their recurrence
  • Work with highly skilled subject matter experts in a follow-the-sun on-call rotation


  • Advanced knowledge of Unix/Linux systems. You know how page cache works and feel very comfortable at the command line.
  • Ability to write code. You use automation to make your job more efficient.
  • Experience with configuration management. You have managed an infrastructure with hundreds or thousands of servers and dozens of technologies.
  • Strong networking fundamentals. You understand TCP/IP, subnetting and the difference between socket and connect timeouts.
  • In-depth understanding of web operations best practices. You’ve operated websites at scale for years.
  • Knowledge of distributed systems. You consider data consistency and availability tradeoffs when designing systems.
  • A knack for troubleshooting tough problems. Your high level of ownership and curiosity empower this skill.
  • Ability to learn rapidly. You will quickly comprehend our code, open source code, and how it all fits together.
  • Meticulous and cautious. You identify and consider all risks, and balance those with performing the task efficiently.
  • Comfortable working in a highly collaborative environment. You are very receptive to giving, receiving and implementing feedback.
  • Solid communicator with great customer service skills.
  • Extremely curious about how things work.

Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs.

View our bounty of perks: