Our mission.As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.
Foster and grow relationships with our clients (get to know them by name, their kid’s names, their favorite food) and work toward their end goal of making hires
Become an Indeed Product Expert, which will allow you to best optimize clients’ accounts and set them up for success, solidifying Indeed as their number one source of hire
Partner closely with our Sales team and provide Account Executives with technical and product support, which allows you to have a direct business impact on growing Indeed (you may even get to hit the sales gong!)
Assist new clients with their account set-up; you will make suggestions as an industry expert, thoroughly explain PPC, and giving an overall great first impression (a few boolean searches go a long way)
Personify that client services story people talk about by delivering exceptional service day in and day out with fast response times and clear, helpful communications
Collaborate with our Product, Operations, Quality and Aggregation teams to troubleshoot problems, improve processes, and ensure client satisfaction by providing their feedback to our internal partners
Monitor trends within your accounts and constantly think about new ways to WOW your clients
You have experience in client and inside sales support within business-to-business (B2B) environments
You have experience with online advertising; Pay-Per-Click (PPC) advertising is preferred
You are passionate about Client Services, love helping people and going above and beyond to make someone's day
You can write and speak in an eloquent and clear manner via email, telephone, in-person in Portuguese and English
You get passionate about change and energizing environments; You are flexible and able to go with the flow
You are cool under deadlines and can easily organize and prioritize responsibilities
You're used to speaking with clients and decision-makers about advertising campaign metrics
You learn quickly; Your curiosity and passion mean that you can get up to speed and have an impact from day one
Indeed is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.