Ref#: R0008672

Our mission.

As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

The team.

Our Client Services team provides expert support to our clients, partners and fellow teammates around the globe. We focus on collaboration, the ability to adapt to client needs, and a passionate approach to service. Every month, over 200 million people count on us to help them find jobs, publish their resumes, process their job applications, and connect them to qualified candidates for their job openings. Simply put, we help our clients who help people get jobs.

Your job.

In Client Services, our promise is to deliver quality to our clients, partners and teammates worldwide. Indeed.com is looking for highly motivated professionals to join our Client Services team and support our fast-growing client base in Japan. Client Support Specialist must be web-savvy and have strong customer service skills. This is a critical role that interacts directly with our prospective clients and advertisers by e-mail and phone. The ideal candidate is a self-starter who can work well under pressure and balance competing priorities in a fun, results-oriented work environment. If you have a passion for delivering measurable results and client service, we want to hear from you!

About you.

Responsibilities
  • Analyze and respond to inquiries from our advertiser clients 
  • Communicate directly with current clients as a product expert 
  • Assist with new client account setup 
  • Help clients measure their success and ROI from Indeed Diagnose and solve technical problems 
  • Provide our sales team with technical/product support 

Requirements 
  • To qualify, applicants must be legally authorized to work in Japan and should not require, now or in the future, Indeed sponsorship for employment visa status 
  • Fluent English speaker Exceptional written, verbal and phone skills in Japanese 
  • Bachelor's degree desired 
  • 1+ years experience in business-to-business environment preferred; new college graduates considered 
  • Passion for client service 
  • Ability to work under pressure, organize and prioritize responsibilities 
  • Can-do attitude with a service-oriented approach 
  • Ability to work independently as well as in a team environment

Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs.

View our bounty of perks: http://indeedhi.re/IndeedBenefits