Ref#: R0019804

Our mission.

As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

The team.

We are a rapidly growing and focused product team building the most popular job site on the planet. Every month, over 250 million people count on Indeed to help them find jobs, make it easy to apply, research companies, and connect qualified candidates to their job openings. With product teams in Austin, Tokyo, Seattle, San Francisco, Singapore and Hyderabad, we are improving people's lives all around the world, one job at a time.


The base salary range below represents the low and high end of the Indeed salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Long Term Incentive Plan units, an open Paid Time Off policy, and many region-specific benefits. 

Austin Base Salary Range: 46,000 - 58,000 USD per year

Your job.

Operations Specialist Summary

The Operations Specialist, Indeed Hire must be web-savvy and have strong analytical and interpersonal skills. This is a critical role that supports our Indeed Hire recruiters, as well as our Sales counterparts and Client Services teams.

Responsibilities:

  • Accurately execute Indeed Hire business operations daily responsibilities, which include providing the Indeed Hire team with technical and product support, utilizing multiple systems to investigate and provide solutions

  • Research complex issues to determine cause and identify solutions

  • Utilizing data to gain a deep understanding of Indeed Hire’s process and business goals

  • Provide feedback and suggestions for product improvements; consult with internal stakeholders as a product expert to further these improvements


About you.

Characteristics that set you apart:

  • Excellent detective and highly curious

  • Detail-oriented, yet able to move forward efficiently in the face of unanswered questions

  • Continuously striving for process improvements and efficiencies 

  • Leadership capabilities

  • Customer focused; values end-user satisfaction


Requirements:

  • Bachelor's degree

  • 2+ years experience in a business-to-business environment; experience in a technology and/or start-up company a plus

  • Creative and strategic thinking skills, specifically in regard to client retention and satisfaction, as well as business optimization

  • Willingness to engage collaboratively in a dynamic, team- and service-oriented environment

  • Can-do attitude with a service-oriented approach

  • Ability to adapt in an ever changing environment; working well under pressure and able to organize and prioritize responsibilities


Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs.

View our bounty of perks: http://indeedhi.re/IndeedBenefits  


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