Our mission.As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.
We are a rapidly growing and focused product team building the most popular job site on the planet. Every month, over 250 million people count on Indeed to help them find jobs, make it easy to apply, research companies, and connect qualified candidates to their job openings. With product teams in Austin, Tokyo, Seattle, San Francisco, Singapore and Hyderabad, we are improving people's lives all around the world, one job at a time.
Operations Specialist Summary
The Operations Specialist, Indeed Hire must be web-savvy and have strong analytical and interpersonal skills. This is a critical role that supports our Indeed Hire recruiters, as well as our Sales counterparts and Client Services teams.
Accurately execute Indeed Hire business operations daily responsibilities, which include providing the Indeed Hire team with technical and product support, utilizing multiple systems to investigate and provide solutions
Research complex issues to determine cause and identify solutions
Utilizing data to gain a deep understanding of Indeed Hire’s process and business goals
Provide feedback and suggestions for product improvements; consult with internal stakeholders as a product expert to further these improvements
Characteristics that set you apart:
Excellent detective and highly curious
Detail-oriented, yet able to move forward efficiently in the face of unanswered questions
Continuously striving for process improvements and efficiencies
Customer focused; values end-user satisfaction
2+ years experience in a business-to-business environment; experience in a technology and/or start-up company a plus
Creative and strategic thinking skills, specifically in regard to client retention and satisfaction, as well as business optimization
Willingness to engage collaboratively in a dynamic, team- and service-oriented environment
Can-do attitude with a service-oriented approach
Ability to adapt in an ever changing environment; working well under pressure and able to organize and prioritize responsibilities
Indeed is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.