Our mission.As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.
- Lead operational hygiene and excellence for global fleet of endpoints
- Script automated solutions that enhance employee productivity and efficiency for Indeedians
- Build a data reporting framework that provides visibility into the health of our fleet of endpoints
- Assist in developing and enhancing platform management and automation through an MDM and/or Configuration Management system.
- Maintain and implement client configuration and security compliance standards.
- Identify internal process and automation improvements and deploy scalable, secure technical solutions.
- Collaborate with open source communities, industry experts, multi-functional partners, and other platform engineers to design and iterate on our endpoint management solutions and strategies.
- Work proficiently with minimal daily guidance, bring mature reasoning and troubleshooting skills when working with production systems.
- Develop and manage client administration and development tools and support systems.
- Participate in the evaluation and integration of new technologies and methods that enhance service delivery.
- Identify, create, and maintain detailed and accurate documentation, including procedures and run books.
- Own product rollouts/deployments such as initial communications, monitoring and reporting on delivery to all endpoints etc.
- Help the team avoid knowledge silos, you learn from and help teach those around you.
- Work fast, fail fast, and operate via data-driven decisions
- Value world class customer service, enable positive customer experiences, and understand the importance of end user satisfaction
- Are driven to utilize data to inform your decision making to continually improve service delivery processes and efficiencies
- Are great at balancing a dynamic workload. You successfully use independent judgement to manage competing priorities, deliver results, and meet key objectives
- Analyze, organize, document, problem-solve, all with a keen attention to detail
- Have a passion for solving problems and getting things done. You strive for results and deliver
- Can independently research technical problems and devise innovative solutions
- Are excellent at troubleshooting, problem solving, and working through increasingly complex issues
- Bachelor's degree in Computer Science, CIS or equivalent experience in a related field
- 5-7+ years of Information Technology experience, preferably in a technology company
- 2-3 years enterprise client management experience
- Extensive experience with OS X, Windows, iOS, and Linux platforms
- Working knowledge of REST API, Active Directory/Group Policy, MDM’s, DEP, VPP, Jamf Pro, patch management, and TCP/IP networking
- Proficient with git and version control, Terminal and Command Line, Python, Ruby, or Powershell, configuration management: Puppet and/or Chef
- Comfortable with the use of multiple hardware models, such as varying MacBooks/Mac Mini’s and varying Linux laptops and desktops
- A willingness to work flexible/odd hours at times, based on business needs
- Strong communication skills (verbal, written, quick thinking, open-mindedness, positive, and motivational) and ability to collaborate effectively across all levels of the organization, including senior leadership
- Have used SaltStack for configuration management
- Can develop applications using Swift or Go
- Have contributed to large-scale projects, such as moving from Imaging to DEP-based deployments
- Have experience managing a fleet of over ten thousand endpoints
- Have used Jenkins or other continuous integration tools
Indeed is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.