Ref#: PostCPE

Our mission.

As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

The team.

We are builders, we are integrators. Tech Services creates and optimizes solutions for a rapidly growing business on a global scale. We work with distributed infrastructure, petabytes of data, and billions of transactions with no limitations on your creativity. You don’t have to wait for some architect or manager to tell you what you can work on - you decide the priorities. With tech hubs in Seattle, San Francisco, Austin, Tokyo and Hyderabad, we are improving people's lives all around the world, one job at a time.

The base salary range below represents the low and high end of the Indeed salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards include quarterly bonuses, Long Term Incentive Plan units, an open Paid Time Off policy, and many region-specific benefits. 

Austin Base Salary Range: 69,000 - 87,000 USD

Your job.

Indeed is seeking a Client Platform Engineer who will support our mixed platform management and operations across Mac OS, Linux, and Windows systems. You will leverage your skills to design, develop, and maintain corporate IT infrastructure through automation, systems deployment and management, virtualization, and more!  Also, by remaining aware of changes in the industry, you will introduce new tools and methods that reduce the overhead of platform management.  Candidates must be passionate about technology and have the ability to thrive in a fast-paced, high-pressure environment.  Some travel may be required. This is a full-time position that is based in our Austin Champions office. 

Responsibilities.
  • Lead operational hygiene and excellence for global fleet of endpoints
  • Script automated solutions that enhance employee productivity and efficiency for Indeedians
  • Build a data reporting framework that provides visibility into the health of our fleet of endpoints
  • Assist in developing and enhancing platform management and automation through an MDM and/or Configuration Management system.
  • Maintain and implement client configuration and security compliance standards.
  • Identify internal process and automation improvements and deploy scalable, secure technical solutions.
  • Collaborate with open source communities, industry experts, multi-functional partners, and other platform engineers to design and iterate on our endpoint management solutions and strategies.
  • Work proficiently with minimal daily guidance, bring mature reasoning and troubleshooting skills when working with production systems.
  • Develop and manage client administration and development tools and support systems.
  • Participate in the evaluation and integration of new technologies and methods that enhance service delivery.
  • Identify, create, and maintain detailed and accurate documentation, including procedures and run books.
  • Own product rollouts/deployments such as initial communications, monitoring and reporting on delivery to all endpoints etc.
  • Help the team avoid knowledge silos, you learn from and help teach those around you.
  • Work fast, fail fast, and operate via data-driven decisions

About you.

Characteristics that set you apart, you:
  • Value world class customer service, enable positive customer experiences, and understand the importance of end user satisfaction
  • Are driven to utilize data to inform your decision making to continually improve service delivery processes and efficiencies
  • Are great at balancing a dynamic workload. You successfully use independent judgement to manage competing priorities, deliver results, and meet key objectives
  • Analyze, organize, document, problem-solve, all with a keen attention to detail
  • Have a passion for solving problems and getting things done. You strive for results and deliver
  • Can independently research technical problems and devise innovative solutions
  • Are excellent at troubleshooting, problem solving, and working through increasingly complex issues

What we need from you:
  • Bachelor's degree in Computer Science, CIS or equivalent experience in a related field
  • 5-7+ years of Information Technology experience, preferably in a technology company
  • 2-3 years enterprise client management experience
  • Extensive experience with OS X, Windows, iOS, and Linux platforms
  • Working knowledge of REST API, Active Directory/Group Policy, MDM’s, DEP, VPP, Jamf Pro, patch management, and TCP/IP networking
  • Proficient with git and version control, Terminal and Command Line, Python, Ruby, or Powershell, configuration management: Puppet and/or Chef 
  • Comfortable with the use of multiple hardware models, such as varying MacBooks/Mac Mini’s and varying Linux laptops and desktops
  • A willingness to work flexible/odd hours at times, based on business needs
  • Strong communication skills (verbal, written, quick thinking, open-mindedness, positive, and motivational) and ability to collaborate effectively across all levels of the organization, including senior leadership

Skills that set you apart, you:
  • Have used SaltStack for configuration management
  • Can develop applications using Swift or Go
  • Have contributed to large-scale projects, such as moving from Imaging to DEP-based deployments
  • Have experience managing a fleet of over ten thousand endpoints
  • Have used Jenkins or other continuous integration tools
Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs. 
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