Ref#: R0008282

Our mission.

As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

The team.

Our Client Services team provides expert support to our clients, partners and fellow teammates around the globe. We focus on collaboration, the ability to adapt to client needs, and a passionate approach to service. Every month, over 200 million people count on us to help them find jobs, publish their resumes, process their job applications, and connect them to qualified candidates for their job openings. Simply put, we help our clients who help people get jobs.

Your job.

Our Content Support Associates are tech-savvy, dedicated, collaborative and have strong customer service and attention to detail. You will play a critical role that interacts directly with our clients and supports our free Hosted Jobs product for the Australian market. Be part of one of the fastest growing Internet companies in the industry.

We want self-starters who can work well under pressure and balance competing priorities in a fun, results-oriented work environment. If you have a passion for helping clients and delivering measurable results, we want to hear from you.

About you.

Responsibilities


  • Support and educate small to medium sized businesses on Indeed’s Hosted Job product
  • Conduct account walkthroughs with all new clients
  • Consult with prospective clients as a product expert
  • Assist with new client account setup
  • Help clients evaluate their success on Indeed
  • Prospect opportunities using internal, proprietary tools to be passed to the sales team


Requirements

  • Fluent in spoken and written English and Cantonese
  • Customer service, call centre and administration experience would be beneficial
  • Passion for customer service
  • Excellent attention to detail, written and oral communication skills
  • can-do attitude with a service-oriented approach
  • Ability to work under pressure, organize and prioritize 

Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs. 

View our bounty of perks: http://indeedhi.re/IndeedBenefits