Ref#: R0023492

Our mission.

As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

The team.

We are a rapidly growing and highly-capable Engineering organization building the most popular job site on the planet. Every month, over 250 million people count on Indeed to help them find jobs, publish their resumes, process their job applications, and connect employers to qualified candidates for their job openings. With engineering hubs in Seattle, San Francisco, Austin, Tokyo, Singapore, Hyderabad and Vancouver, we are improving people's lives all around the world, one job search at a time.

The base salary range below represents the low and high end of the Indeed salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Long Term Incentive Plan units, an open Paid Time Off policy, and many region-specific benefits.


Austin Area Base Salary Range: 199,000-261,000 USD per year


Your job.

Indeed’s Site Reliability Engineering (SRE) organization spans the globe, with 60+ SREs in Austin, Seattle, San Francisco, Tokyo, Hyderabad, and Dublin. We are a rapidly growing and highly impactful engineering team applying software engineering techniques to production operations in order to maximize engineering velocity while guiding product teams to meet reliability goals.

Every month, over 250 million people visit Indeed in 60+ countries to help them find jobs, publish their resumes, and process their job applications. These people count on Indeed SRE to ensure Indeed’s products are available, fast, and working correctly to ultimately get hired. Are you ready for an opportunity that will improve people’s lives all around the globe, one job at a time?


SREs at Indeed are embedded directly with our product teams, working closely with them to design, code, test, run, and evolve the systems that help people around the world get jobs. We work closely with dozens of Indeed teams to drive adoption of modern reliability practices like SLOs, error budget policies, actionable alerts, follow-the-sun on-call, incident retrospectives, chaos testing, and end-to-end ownership.


As Head of SMB SRE, you’ll lead the SRE function for Indeed’s SMB organization, which is one of Indeed’s five core business groups. This group’s products are used by millions of Small and Mid-Sized companies globally receiving 10s of millions of job applications per month all around the world. Globally, people count on our SMB teams to ensure Indeed’s employer products are available, fast, and working correctly to ultimately get people hired! You’ll work closely with engineering and product leadership to maximize development velocity while ensuring the products meet their high standards for reliability and performance. You’ll also collaborate with SRE leaders in other parts of the business to share knowledge, align engineering efforts, and evolve Indeed’s SRE culture.


SREs are crucial contributors to nearly every Indeed product team that has big traffic, big data, or high availability and performance requirements. Indeed’s rapid business growth and people growth continually create new opportunities for you to engage and make an impact. This environment provides ongoing professional development opportunities for SREs at every stage of their careers, from interns and new grads to architects and directors.


Responsibilities

  • Own availability and performance for some of Indeed’s most critical products

  • Foster an environment of continuous learning that builds excellent engineering skill sets

  • Guide multiple teams to design, develop, write, and ship software and systems to increase reliability and operational excellence

  • Work closely with other leaders across teams and cities to improve alignment, communication, and collaboration between SRE and other functions

  • Help engineers and managers develop their careers through personalized coaching and performance management

  • Grow the SMB SRE org by hiring the best engineers and developing new leaders

  • Occasionally travel to work with team members in other cities

About you.

Minimum Qualifications

  • 7+ years of experience leading site reliability or software engineering teams with a consistent record of high-quality, iterative delivery for large, cross-functional projects

  • Solid knowledge of data structures and algorithms and excellent programming skills

  • Ability to motivate and guide a team to achieve important goals together

  • Desire to improve reliability, performance, scalability, and operations using software engineering techniques at scale

  • Strong ability to coach software and systems engineers, helping them improve their skills and grow their careers

  • Significant experience building systems in Java, Go, Python, or a similar language.


Preferred Qualifications

  • Expertise in public cloud technologies and public cloud migration

  • Deep understanding of web technologies

  • Strong knowledge of databases, both SQL and NoSQL

  • Experience with service-oriented and event-driven system architectures

  • Experience building high-performance distributed systems

  • Understanding of the value derived from shipping code rapidly to production and learning/iterating on the results

  • Experience designing, writing, and/or troubleshooting software and systems in a distributed, internet-scale Linux environment.

  • Experience recruiting and hiring software and/or site reliability engineers.


Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs. View our bounty of perks: http://indeedhi.re/IndeedBenefits


View Indeed's Applicant Privacy Terms: https://www.indeed.com/legal/applicant-privacy


EEO and Accommodations 


 

Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

 

Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Help at 1-855-567-7767, or by email at TAhelp@indeed.com at least one week in advance of your interview.