Date published: 6-Jul-2017
Our mission.As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.
The team.We are a rapidly growing and focused product team building the most popular job site on the planet. Every month, over 200 million people count on us to help them find jobs, make it easy to apply, research companies, and connect qualified candidates to their job openings. With product teams in Seattle, San Francisco, Austin, Tokyo, and Hyderabad, we are improving people's lives all around the world, one job at a time.
Your job.As a Product Director you will focus on a large piece of Indeed’s business; Indeed’s Employers (clients). You will work closely with marketing, to help create and manage a comprehensive lifecycle management program for our clients. A successful customer lifecycle program will deliver consistent and helpful communication to our clients across all products and forms of communication - periodically, and as needed.
The goal is to leverage this program to help our clients become more informed, efficient and successful. Your piece of the puzzle is developing the methods to identify and categorize clients, then collaborating with marketing on proper communication for each client type, and finally testing the effectiveness of our program, and tweaking things. Ultimately we want our clients to have a positive and seamless experience that translates into better and quicker hires, and higher engagement and retention rates.
You will work cross-product and partner with Sales, Client Services and Marketing to spot opportunities for better customer experiences and then act on those opportunities in a scalable and sustainable manner.
Some questions for which you will find answers and implement solutions: How do we use data to categorize a client and determine the best possible product for them? How do we know when their needs change? How do we communicate with them efficiently, and optimize the frequency, quality and mode of communication? How do we maximize both Indeed’s and our clients’ long term success.
Success will depend on various metrics, that you will develop. Using these metrics you will iterate, make adjustments, and repeat. You will build a team that helps you do this.
About you.As a Product Director at Indeed, you will own one or more products of strategic importance to the business and manage multiple Product Managers who extend your vision and influence. You will be responsible for growing the Product Management team through great hiring and mentoring as you expand Indeed’s product and technical capabilities. You and your team, not the CEO, will decide how to grow your products to further the company goals of helping people find jobs and growing revenue.
Product Managers at Indeed, including Directors and above, are analytical, creative, and collaborative. We obsess over data and drive for simplicity. You will guide the team by exemplifying these core values.
Product Managers have the responsibility to deliver results, but no authority over peers in Engineering and Design. A successful Product Manager leads by developing the trust and respect of teammates. You will foster collaboration across Indeed offices around the world. You, and your peers, will be custodians of the Indeed culture of data and collaboration. As Product Director, you will develop programs and tools that carry the Indeed culture forward as you help Indeed grow at a phenomenal pace
You will work closely with the development and design team on a daily basis. You will sit next to developers and designers, define requirements and analyze A/B tests with their input. You will do data analysis, whether it’s doing queries in MySQL, searching through logs, or using the plethora of in-house tools for analyzing data (see: http://go.indeed.com/indeedimhotep). Most importantly, you will guide other Product Managers to do these tasks effectively so you can magnify your impact many fold.
You will create hypotheses for creating a new product or improving a product, test them, and learn from the results (see: http://go.indeed.com/datadriven). Our product development philosophy is similar to the Lean Startup philosophy. You will create Minimal Viable Products (MVPs), prototypes of new products, simple tests to validate ideas and iterate. You will NOT be an armchair Product Manager writing large PRDs and handing them off to the development team. Most Product Managers at Indeed don’t even know what a PRD is.
You will enjoy a casual work environment, flexible hours, and great compensation and benefits. There is a complete lack of office politics; if that is your specialty, look elsewhere.
You will wear many hats and constantly learn new things on the job. You will be surrounded by smart, dedicated, nice people. You will be proud of the company’s mission and your products' impact.
On your first day, we will give you a t-shirt that says, "I help people get jobs." Soon after, you will be wearing your shirt at the grocery store and someone will come up and say, "I love Indeed! I found my job on Indeed. Thank you!" You will smile for the rest of the day. This will happen a lot.
Build products and processes that help people get jobs and help employers make hires
Create simple solutions
Validate ideas by performing experiments and analyzing the results
Make data-driven decisions
Define product goals and metrics
Identify and prioritize opportunities
Communicate well and influence colleagues and executives
Demonstrate leadership and gain respect across functions/teams
Make people around you more effective and productive
Demonstrate attention to detail
Build, grow, and manage a team of Product Managers and help them meet and exceed all the expectations listed above
BA/BS, technical or business. MBA a plus.
Extensive consumer mobile or internet software product management experience.
Experience must include Customer Lifecycle Management
Understanding of web development technology.
Outstanding data analysis skills.
Proven leadership skills.
Is able to make data-driven business decisions.
Previous entrepreneurial / start-up experience a plus.
Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs.
View our bounty of perks: http://indeedhi.re/IndeedBenefits
Indeed is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.