Ref#: R0019012

Our mission.

As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

The team.

We are a rapidly growing and focused product team building the most popular job site on the planet. Every month, over 250 million people count on Indeed to help them find jobs, make it easy to apply, research companies, and connect qualified candidates to their job openings. With product teams in Austin, Tokyo, Seattle, San Francisco, Singapore and Hyderabad, we are improving people's lives all around the world, one job at a time.

The base salary range below represents the low and high end of the Indeed salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Long Term Incentive Plan units, an open Paid Time Off policy, and many region-specific benefits. 

Austin Base Salary Range: 180,000 - 239,000 USD per year

Your job.

Our mission. 

Every day throughout the world someone is looking for an opportunity. Searching for what’s next for your work life can be a tough, emotional process. Indeed is a purpose-driven company dedicated to doing what’s best for job seekers. 

The tools we build serve both job seekers and employers, but we always start with the needs of the person looking for work; when design decisions force us to prioritize, we address the needs of job seekers first. The result is an experience that’s better for everyone. This guiding principle has served us well for over a decade and helped make us the #1 job site in the world. 

The team

We are an interdisciplinary team of interaction, visual, and brand designers, writers, researchers, and design technologists. Working with Product Management & Engineering, we’re defining the future of the Indeed product experience. We’re big-picture thinkers who know how to work in the trenches and ship. This is the most exciting time to be a part of design at Indeed.

The opportunity

We are looking for a world-class researcher who is equally adept with quantitative and qualitative methods and knows how to balance solid research and business needs.  As Director of User Experience Research, you will bridge the worlds of qualitative and quantitative research in order to bring a rich and in-depth understanding of our users and their behavior and attitudes to leadership and product development teams.  

Some of the ways you will support the team 

  • Lead a team of qualitative researchers, quantitative researchers, and a research manager who are creating actionable insights to inform product development and improve user experience 

  • Drive both strategic and tactical research, that considers business objectives, for both near-term deliverables and longer-term vision/roadmaps.  

  • Foster an environment where researchers can grow their capabilities and do their best work. Ensure the right team members are deployed to the right problems to get the best results.

  • Be a thought leader on how to use quantitative and qualitative data to inform the product experience with cross-functional leadership

  • Define and develop quantitative UX metrics and methods 

  • Build strong cross-functional relationships that foster effective collaboration across UX, product management, engineering, marketing, product science, and data science.

  • Evangelize research practices and user-centered design across the company.

About you.

  • 10+ years of experience in an applied research setting

  • MS or Ph.D. in a human behavior related field (Human-Computer Interaction, Human Factors, Cognitive Psychology, Social Science, Statistics, Behavioral or Microeconomics or other related fields) 

  • Track record of discovering, synthesizing, and socializing actionable insights that have influenced real product decisions

  • Strong experimental design and/or A/B testing skills; you understand how to plan, execute, and analyze experiments in a statistically rigorous way 

  • Able to determine and execute the right research method for the question at hand, including when to use qualitative research methods

  • Experience with applied statistical analysis, data extraction (SQL), and scripting languages (Python, Lingo)

  • Excellent grasp of best practices in data visualization to influence decision-making

  • Familiar with survey design and analysis; familiarity with analysis of eye-tracking data is a plus

  • Excellent communication, negotiation and collaboration skills

Our workplace: People like it here
At the core of our culture is a commitment to serving our users. We can embrace disagreement because we’re always united in doing what’s best for customers. We can take risks and make mistakes because we’re constantly testing, learning, and improving. Our people bring a wide range of perspectives, experiences, talents, temperaments, and backgrounds to the table, and bring their whole selves to work. 

Design what matters: Help the world work better

Indeed is a conversation about jobs, companies, salaries, skills, locations, benefits, culture, your past jobs, and your bright future. Being a part of our design community, you’ll be shaping the conversation we have with millions of people and building something that shows up in a meaningful way in the lives of job seekers and employers.

Some of our perks

  • Life and work balanced — We trust our employees to manage their time in a way that works best for them. We're proud to offer an open vacation policy to full-time Indeedians across the globe.

  • Relaxed offices, serious mission — Our work environments feature collaborative team spaces, private areas to focus, and a casual dress code. Which means if you're looking to enjoy open offices or open-toed shoes, this is the place.

  • Healthy in body and mind — Going beyond the usual medical, dental, and vision coverage, Indeed offers incentive programs, wellness days, and fitness classes to keep you moving forward.

  • Delicious food — Catered meals, endless snacks, and a bevy of drink options help make sure you have hydration and fuel for your creative fire.

Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs.

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