Additional Posting Location(s): Stamford
Our mission.As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.
The team.Our Finance team ensures that Indeed complies with the highest standards of business, law and ethics, while providing Indeed's clients with excellent customer service and Indeed's management with the information and guidance required to succeed around the world. Every month, over 250 million people count on us to help them find jobs, publish their resumes, process their job applications, and connect them to qualified candidates for their job openings. Simply put, we help support the people who help people get jobs.
Our team consists of experienced, motivated, and self-sufficient high performers. The ideal candidate would have strong technical skills, be able to work at a fast pace, and have strong attention to detail.
General Finance is embarking on a multi-year Finance system transformation and therefore this role is integral to achieve success of business adoption throughout the program. The major priority for the successful candidate will be to develop and drive forward strategy, scope and resource planning associated to this initiative. This role will further build and then execute against our internal roadmap of initiatives for Finance, which will include owning the internal Finance system support function, global Finance support related training efforts, crafting and/or reviewing Finance support related communications, as well as identifying areas for improvement, and communicating learning opportunities to our staff on a regular basis.
Build and manage a Global Finance support internal helpdesk team
Own the creation and execution of the Finance training strategy including identifying training needs and solutions, best methods for delivery, communication and maximising attendance at sessions.
Recruit, hire and onboard new team members, as needed
Conduct employee performance reviews and career planning
Determine training requirements for the Finance teams and coordinate with internal & external parties to provide all necessary initial and ongoing training
Act as an escalation point for resolving difficult technical issues
Triage requests from Finance to identify issues requiring immediate attention
Establish and enforce trackable success metrics and SLAs
Be familiar with and track all product updates, changes and tests that could affect Finance teams.
Work closely with internal management counterparts to foster team collaboration, drive professional growth, and inspire innovation amongst internal teams.
Develop and implement new ideas that will achieve team and company-wide goals.
Define a measurement strategy to ensure colleagues feel engaged, are learning and are able to apply what they learned on the job
Partner with a number of internal teams to help the implementation of change management plans.
Provide implementation support of the communications strategy .
8+ years of experience in a professional, business-to-business environment (online advertising, staffing and/or sales experience a plus)
8+ years experience managing a support and/or training team (including recruiting, hiring, onboarding, performance management and career pathing)
Technical mindset and comfort with technical conversations
Evidence of strong Project Management skills
Excellent organizational, verbal and written communication skills
Adaptability (comfortable and able to talk to Finance people in their language, and to Engineers in theirs)
Ability to work under pressure, organize and prioritize responsibilities
Travel up to 25% required
Formal education and/or experience in Finance and Accounting subject matter preferred
Experience with SalesForce, Workday Financials, Oracle, Netsuite, Go Transverse or similar solutions a plus
Demonstrated experience in one or more of the following tools: Storyline 360, Powtoon, Adobe Creative Suite (InDesign, Illustrator, and Photoshop)
Familiarity with the recruitment advertising industry preferred
Familiarity with the CPC/pay-for-performance model
Experience working with multidisciplinary teams and projects a plus
Indeed is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.