Our mission.As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.
Our Sales force helps transform the hiring process by providing companies an easy and effective way to find the right fit for every hire. And we support our sales team with analysis and award-winning training from day one. Every month, over 200 million people count on us to help them find jobs, publish their resumes, process their job applications, and connect them to qualified candidates for their job openings. Simply put, we empower hiring companies who help people get jobs around the world.
Our Sales Enablement team focuses on helping Sales be more effective, efficient and productive by shaping our sales message (Sales Support) and preparing people for its delivery (Sales Training). We collaborate with functions across Indeed to give Sales the knowledge, tools, information and resources to succeed. We are looking for passionate individuals who are strategic problem solvers, and are enthusiastic about partnering with Sales to provide solutions and help them sell.
The Manager, Customer Insights at Indeed will lead and inspire a team of Sales Support Coordinators/Specialists/Analysts responsible for maintaining consistent data integrity, branding and messaging in all client-facing sales materials. This high visibility role requires a self-motivated and proactive leader with a passion for business development, excellent people management, critical thinking, problem-solving capabilities and the drive and energy to execute in a rapid timeframe.
The Manager, Customer Insights, will report to the Director of Global Sales Enablement.
Lead a team of Sales Support Coordinators/Specialists/ Analysts ensuring excellent delivery of strategic sales support solutions, continuous team development and achievement of defined KPIs
Strategically oversee the positioning of data analyses by market
Assess the demand for new sales resources and influence the prioritization, creation and distribution of resources
Advise on the creation of effective data driven resources for sales
Work closely with the Sales Content Creation team and assist in the design and development of sales collateral
Coach Sales Support Specialists/ Analysts to develop solutions for sales based on Sales cycle stages and customer needs/ pain-points
Work with internal departments to align on goals that improve the efficiency and productivity of the global Sales organization
Design, develop, and implement the on-boarding and continuous education strategy for the Sales Support team
7+ years of relevant experience in sales or sales operations/enablement functions preferably in the recruitment, advertising or SaaS business
Proven ability to lead, develop and motivate an international team with 3+ years of relevant management experience, in a highly results oriented environment
Demonstrate ability to frame complex analytical problems, pull data from different datasource, and provide insights that lead to tangible results
Exceptional communication and presentation skills, as well as the ability to effectively communicate ideas and influence
Experience of close collaboration with Sales on pipeline creation, sale cycle accelerations and Upsell/Cross Sell programs
Knowledge of both transactional and enterprise sales cycles and the general urgency of revenue generating roles
Ability to build relationships and influence at all levels in the organisation and work across multiple lines of business and countries
Previous experience with SFDC
What you bring:
Graduate (Master’s) degree preferred
Fluency in English essential, knowledge of additional languages and advantage
High Level of energy, enthusiasm and commitment
Excellent time management, organizational and planning skills
Self Motivated to continuously expand personal and professional knowledge
Ability to work in a multinational,high pressured, fast moving and challenging environment
Comfortable with international travel
Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs.
View our bounty of perks: http://indeedhi.re/IndeedBenefits
Indeed is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.