Ref#: R0008614

Our mission.

As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

The team.

We are a rapidly growing and focused product team building the most popular job site on the planet. Every month, over 200 million people count on Indeed to help them find jobs, make it easy to apply, research companies, and connect qualified candidates to their job openings. With product teams in Austin, Tokyo, Seattle, San Francisco, Singapore and Hyderabad, we are improving people's lives all around the world, one job at a time.

Your job.

We have an immediate need for an assessment operations manager to oversee our media services team and serve as a media ambassador to other teams. You will lead a team of illustrators, data entry professionals, and technical writers who support the production of all our assessments. This role requires a mix of basic media production skills, strong project management experience, and a talent for collaboration and team building.

This position can be either 100% remote or you can work from any of the Indeed US offices in Austin, San Francisco, New York, etc.

Day to day you will:

  • Manage a team of diverse media professionals, including illustrators, assessment builders, and technical writers, and assist them in managing contractors.

  • Set the priorities of the team by prioritizing requests and proposing high-impact projects

  • Manage some larger projects for your team and across teams

  • Meet with your team members weekly 1:1 to talk about the personal side of their jobs as well as helping remove obstacles, provide feedback, and make decisions according to Indeed's values

  • Managing the capacity needs for the team. We frequently have initiatives where we bring on contractors to help fill a temporary capacity need. You will need to identify when this is needed and make these hires.  

  • Assist in building a culture of speed and quality and finding innovative approaches to design challenges.

About you.

    • You have a Bachelor's degree or higher
    • You have a background in instructional design, illustration, audio or video production, or another area of design 
    • Have 5+ years professional experience 
    • Have 1+ year experience managing a team 
    • Have experience supporting a diverse group of stakeholders 
    • Are comfortable managing a remote team 
    • You have strong project management skills 
    • You move fast and can adapt to shifting priorities 
    • You are a leader who seeks to support your team in doing their best work