Ref#: R0012003

Our mission.

As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

The team.

We are builders, we are integrators. Tech Services creates and optimizes solutions for a rapidly growing business on a global scale. We work with distributed infrastructure, petabytes of data, and billions of transactions with no limitations on your creativity. You don’t have to wait for some architect or manager to tell you what you can work on - you decide the priorities. With tech hubs in Seattle, San Francisco, Austin, Tokyo and Hyderabad, we are improving people's lives all around the world, one job at a time.

Your job.

If you are like us, then you are a facilitator and motivator who is comfortable working across functional teams and across geographic regions. You work hard to ensure collaboration, communication, and visibility. Your plans are defined by the contributors doing the work, not by an executive with a promise to keep. You understand that estimates are estimates and sometimes they can change. When things don’t go as expected, you replan and reset expectations. No one gets hurt.

You are familiar with iterative release cycles and have experience in scrum, agile, or lean environments.

You truly enjoy working with products, and want to see the continued acceptance and success of those products at Indeed.  Part of working with various stakeholders at different levels of the organization, you are an excellent communicator, diplomatic and timely in conveying deliverables. Specifically you will:

  • Identify and implement process improvements for the functional areas where you are engaged. Ensure a consistent and shared understanding of best practices across teams and functions.

  • Plan and scope a variety of project tasks, milestones and deliverables with implementation partners/vendors.

  • Track and report on project progress, costs, and status reporting.

  • Identify project issues effectively and communicating in a timely manner.

  • Identify potential risks and creating strategies for contingency planning and risk mitigation.

  • Design and maintaining project and technical documentation.

  • Ensure that functional and technical specifications meet documented business requirements or business practices.

  • Ensure standards for communications and reporting are being followed. Monitor and provide feedback on communications of your team. Maintain a cultural awareness in your communications.

  • Develop RFP (Requests for Proposals) for external goods and services.

  • Participate in evaluation and selection of applications and implementation partners/vendors.

  • Facilitate and make tradeoff decisions between quality, costs, resources, scope and time.

  • Responsible for change management and scope negotiation.

  • Reporting on project status on a regular basis to stakeholders.

  • Influence across the team leadership level to solve problems affecting how the teams we work with get their work done.

  • Engage with PMO leadership to understand and refer to the vision, goals, and initiatives for your business area.

About you.

Characteristics that set you apart:

  • Strive for process improvements.

  • Strong client service attitude and leadership capabilities.

  • Customer focused, aware of the importance of end user satisfaction.

  • Exceptional program and project management capabilities.

  • Strong vendor management expertise.

What we need from you:

  • 5+ years of program management or project management or IT management.

  • 3+ years of experience coordinating and/supporting IT business processes.

  • 2+ years scheduling experience.

  • Ability to manage key customer relationships, including senior managers

  • Ability to lead and influence a team

  • Excellent analytical skills and ability to learn quickly

  • Flawless written and verbal communication skills

  • Work in both direct management and matrix structures.

If you’re passionate about technology, love to learn, and enjoy working in a highly dynamic environment with massive amounts of data, this is a great opportunity to grow your skills and contribute to a top-tier web site. Here’s the first hurdle to getting a shot at this: apply with your Indeed Resume and include a note that persuades me to believe that you understand the challenges of internally supporting a global technology company.  

Indeed supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class.

Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs.

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