Our mission.As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.
The team.We are the people behind the scenes of Indeed's search results. We ensure that our results are ranked as best as they can be for our job seekers and that they're not being duped by scams or fraud. Beyond search, we invest heavily in ensuring that Indeed has the best data analysis tools available to optimize our recruiting products and run accurate A/B tests. Simply put, we help people get the right jobs.
The Query Management Analyst is responsible for analyzing Indeed user search data and using internal tools to refine the relevance of jobs we present to job seekers. As an ideal candidate, you have a comprehensive knowledge of the French market and fluency in the French language. You know how to balance quantitative with qualitative. You are analytical and data-driven, as well as a creative in finding solutions beyond the data. You have strong attention to detail and organizational skills, are highly motivated, and you take pride in maintaining a high-quality job search experience on Indeed. You are an outside-of-the-box thinker, not only prioritizing process as it currently exists but constantly thinking of improvements to strategy and product. Most importantly, you believe in user-centered design and are excited to help people get jobs by surfacing relevant content to produce the best search experiences.
Develop an understanding of user intent through research and data analysis in France and other French-speaking markets
Create and moderate rules to refine search results
Monitor performance of experimental queries, rules, and A/B tests
Process JIRA tickets for issues and requests pertaining to search query management
Investigate job seeker search queries and analyze key performance metrics
Ideate solutions for problem spaces and suggest ways to improve and scale our products, processes, and internal tools
Collaborate with cross-functional colleagues, offering feedback and training on query management strategies
Fluency in English and French
Excellent verbal and written communication skills in French and English
Strong data retrieval skills and technical competence
Strong problem solving and analytical abilities
Desire to work in a collaborative, fast-paced technical environment
Honed time management skills and ability to work independently
Proficiency with Google G Suite (Gmail, Sheets, Docs, Hangouts, etc.)
Experience working and/or living in France
Experience with Boolean syntax
Knowledge of SERPs and information retrieval
Knowledge of linguistic concepts and principles
Knowledge of user-centered design or user-driven development
Previous experience in Search Quality or related field
Knowledge of querying languages
Proficiency with Atlassian products (JIRA, Confluence)
Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs.
View our bounty of perks: http://indeedhi.re/IndeedBenefits
View Indeed's Applicant Privacy Terms: https://www.indeed.com/legal/applicant-privacy
Indeed is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.