Ref#: P1454

Our mission.

As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

The team.

We are the people behind the scenes of Indeed's search results. We ensure that our results are ranked as best as they can be for our job seekers and that they're not being duped by scams or fraud. Beyond search, we invest heavily in ensuring that Indeed has the best data analysis tools available to optimize our recruiting products and run accurate A/B tests. Simply put, we help people get the right jobs.

Your job.

The Query Management Analyst is responsible for analyzing search data and using internal tools to refine the relevance of jobs we present to job seekers. As an ideal candidate, you are analytical and data-driven. You have strong attention to detail and organizational skills, are highly motivated, and you take pride in maintaining a high-quality job search experience on Indeed. Most importantly, you believe in user-centered design and are excited to help people get jobs.

  • Use internal tools to investigate job seeker search queries and analyze key performance metrics
  • Create rules to refine search results and moderate rules submitted by other teams
  • Process JIRA tickets for issues pertaining to search query management
  • Monitor performance of experimental rules and A/B tests
  • Collaborate with cross-functional colleagues, offering feedback and training on query management strategies
  • Suggest ways to improve and scale our products and internal tools

About you.

Required Qualifications
  • Bachelor’s degree
  • Strong technical competence and data retrieval skills
  • Strong problem solving and analytical abilities
  • Excellent verbal and written communication skills
  • Desire to work in a collaborative, fast-paced technical environment
  • Honed time management skills and ability to work independently
  • Proficiency with Google G Suite (Gmail, Sheets, Docs, Hangouts, etc.)
Preferred Qualifications
  • Knowledge of SQL and Boolean syntax
  • Knowledge of SERPs and information retrieval
  • Familiarity with multiple languages and general knowledge of linguistic concepts and principles
  • Bilingual/multilingual
  • Previous experience in Search Quality or related field
  • Proficiency with Atlassian products (JIRA, Confluence)

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