Our mission.As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.
The team.We are the people behind the scenes of Indeed's search results. We ensure that our results are ranked as best as they can be for our job seekers and that they're not being duped by scams or fraud. Beyond search, we invest heavily in ensuring that Indeed has the best data analysis tools available to optimize our recruiting products and run accurate A/B tests. Simply put, we help people get the right jobs.
Indeed is a job seeker-centric platform. You and your team will lead efforts to ensure when a job seeker types in a query or browses job search results that results represent a quality that meet their and Indeed’s high safety and quality standards. Our current approach to search quality requires significant human intervention, but as we scale, we need to develop tools and systems to detect poor search results more effectively and efficiently. You will have the opportunity to drive change and facilitate the shift from human-led processes to technology-based systems for search quality.
The Risk Operations organization is tasked with protecting the integrity of the content of Indeed by working to fight fraud, spam, and abuse across all of Indeed’s products. Earning and maintaining the trust of our jobseekers is critical to our mission and success as a company. As a Fraud Intelligence Analyst, you will work on a team dedicated to ensuring that the jobseeker’s job search experience is secure, safe and of the highest quality. You will play a crucial role in the organization by being at the front line of gathering intelligence on and investigating threats aimed at our jobseekers. You will work to not only protect the jobseeker but to protect the brand and reputation of Indeed.com as the world’s number one job site.
Conduct open source research on threat actors targeting Indeed and our jobseekers.
Update and maintain threat actor and attack trend repository.
Coordinate with a team of other intelligence analysts to provide coverage for daily research processes spanning international and domestic markets.
Take proactive action to prevent malicious activity across Indeed products based on the intelligence collected as a part of daily research.
Provide weekly intel reporting on identified threats and crime rings for Risk Operations management and senior leadership team and other relevant stakeholders.
Attend ongoing industry working groups and training on relevant subject areas.
Bachelor’s degree highly preferred.
Strong written and verbal communication skills. Ability to deliver clear and succinct interpretations of extensive research in a manner accessible to all relevant Indeed teams.
Must be organized, positive, proactive, and results-oriented.
Strategic thinker with strong analytical and creative problem-solving skills.
2-3 years of experience working in the technology industry and in cyber threat intelligence, forensics, fraud, or risk highly preferred.
Background in phishing, account takeover and fraudulent account investigations.
Proficiency in navigating the dark web a plus.
Technical knowledge with a proficiency in manipulating data sets in SQL or equivalent and drawing insights from data.
Experience in review and moderation of user-generated content.
Curious-minded enough to pursue open-ended leads, but pragmatic enough to understand when to move on from an issue.
Self-starter, intellectually curious and comfortable operating in a fast-paced, ever-changing environment.
Ability to quickly identify patterns and trends across seemingly unrelated content.
Indeed is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.