Our mission.As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.
The team.We are the people behind the scenes of Indeed's search results. We ensure that our results are ranked as best as they can be for our job seekers and that they're not being duped by scams or fraud. Beyond search, we invest heavily in ensuring that Indeed has the best data analysis tools available to optimize our recruiting products and run accurate A/B tests. Simply put, we help people get the right jobs.
As a Senior Search Quality Technical Analyst you will collaborate with other members of the Search Quality Operations team,product owners and engineering to analyse, automate and build data-driven solutions. You would develop quality measurement systems and improve operational efficiency through data analysis and tool development which will ultimately help people get jobs.
As an ideal candidate you have an ability to swiftly work on multiple analytics platforms and choose the right solution for reporting data insights. You have a strong acumen to understand stakeholders' objectives, the metrics that are important to measure quality and performance and be able to collect,query and report the data for multiple indeed products. You thrive off working in a fast paced environment and are comfortable building, breaking apart, iterating and and rebuilding processes, analyses, and tools.
If you have a creative and flexible mindset and are excited to work with massive amounts of data, slicing and dicing it in multiple ways and drive operational decisions, this is a great opportunity to grow your skills and contribute to a top-tier job website.
Provide technical guidance to more junior Technical Analysts in the spaces of data analysis, automation, and tool/product development
Establish and preach good coding practices and technical documentation to boost productivity of the team.
Work with your manager on identifying pain points that impact teams and prioritization of individual and team projects
Lead projects and proactively propose improvements to measurement models designed to mirror user experiences to improve product features and job seeker experiences
Build data sets from disparate sources, design and develop quality measurement systems and data visualizations based on large sets of manual reviewed data
Build and support the continuous evaluation of internal workflows and automation solutions through data analysis to further enable expedited automation of manual processes
Facilitate strategy for data collection, analyse and compile trends and empower other partner teams to make quality business decisions.
Validate ideas by performing experiments and analyzing the results
Effective multitask while retaining a strong attention to detail
Advocate for and prioritize what’s best for our jobseeker population
Establish relationship with product teams,communicate team’s findings to other functions and act as a liaison for Search Quality
Develop strong understanding of Search Quality operations and principles
Be a Go-to resource for the team
Bachelor’s degree in Math, Statistics, MIS, Computer Science, Business Analytics, or Information Technology and 2+ years of relevant experience
Thorough knowledge of SQL to write complex, highly-optimized queries across large volumes of data
Working knowledge of scalable data storage(RDBMS and NoSQL) principles
2+ years of experience with BI tools to create data visualizations and building automated and interactive dashboards
Possess outstanding programming skills to cleanse, manipulate, and report data and make data-driven business decisions
Ability to translate business requirements into prototypes and technical documentation.
Excellent written and oral communication skills, with a strong emphasis on collaboration
Demonstrate ownership and gain respect across functions/teams
Web development experience preferred
Indeed is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.