Our mission.As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.
The team.We are a rapidly growing and highly capable PMO working with teams that are building the most popular job site on the planet. Every month, over 200 million people count on us to help them find jobs, publish their resumes, process their job applications, and connect them to qualified candidates for their job openings. With teams across the globe, we are improving people's lives all around the world, one job at a time.
As a Business Analyst, you'll work with various stakeholders at different levels of the organisation to assess business needs, gather requirements, and help understand and improve work processes. You’ll need to provide diplomatic and timely communication in an agile work environment with iterative planning and delivery cycles. Specifically, you will:
Gain an in-depth knowledge of current processes and business practices through shadowing, interviewing key participants, and maintaining an understanding of the department(s) you support.
Analyze, draft, validate and finalize business and technical requirements.
Proactively examine the change impact of process adjustments on people, strategy, systems and general business operations to determine priority of needs.
Work collaboratively with and shift responsibility towards Program Managers as the project moves from the discovery to implementation phase.
Assist with implementation on an as-needed basis.
Monitor and measure the effectiveness of processes post-implementation to ensure they continue to provide a positive impact on the team and are appropriate for the business.
Engage with PMO leadership to understand and refer to the vision, goals, and initiatives for your business area.
Characteristics that set you apart:
Excellent detective and highly curious.
Detail oriented, yet able to move forward efficiently in the face of unanswered questions.
Continuously striving for process improvements.
Customer focused and values end user satisfaction.
What we need from you:
Five or more years of experience as a business analyst working with technical systems.
Experience in large scale system migrations or ERP deployments (Workday, Oracle, Salesforce, etc)
Core competencies in the creation of Business Cases, User Stories, and Workflow Diagrams, Process Maps, and System Testing are preferred.
Must have a good knowledge of business process/lifecycle management principles, theories and concepts and a general understanding of industry practices, techniques, and standards.
The ability to use independent judgment in identifying root cause of problems, and developing solutions to a variety of problems of moderate to large scope and complexity.
Good verbal and written communication and presentation skills to accurately document and report findings to a variety of audiences.
Good interpersonal skills to influence and guide employees, managers, customers and other external parties.
The ability to maintain the confidentiality of sensitive information.
Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs.
View our bounty of perks: http://indeedhi.re/IndeedBenefits
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Indeed is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.