Ref#: R0023711

Our mission.

As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

The team.

Our Human Resources team champions our culture by working tirelessly to attract and retain the best people. With HR teams in every major Indeed office globally, we value a consistent and positive experience for all of our employees and potential new hires. Every month, over 250 million people count on Indeed to help them find jobs, publish their resumes, process their job applications, and connect them to qualified candidates for their job openings. Simply put, we help hire and develop the people inside Indeed, who help people get jobs.

The base salary range below represents the low and high end of the Indeed salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Long Term Incentives, an open Paid Time Off policy, and many region-specific benefits. 

New York City Metro Area Base Salary Range: 123,000 - 165,000 USD per year

Your job.

Indeed has grown to over 10,000 people globally so we are excited to be creating a brand new position reporting to the VP of Global Human Resources and Employee Development.  

The Manager, Employee Relations (ER) will be responsible for working closely with the VP of Global HR and their HR leadership team to determine best practice frameworks to promote positive employee relations and manage the ER lifecycle.  Although the role will start off as an individual contributor there is potential to grow and manage a small team over time.

Key Responsibilities:

  • Define, create and communicate frameworks, procedures and documentation protocols for North America but with a global mindset

  • Collaborate with the HR team in the development of appropriate employee relations strategies to drive positive change

  • Manage full employee relations lifecycle including dealing with harassment and discrimination complaints by establishing investigation plans, conducting investigations, recommending resolutions and partnering with the HRBP team in the implementation of the resolution

  • Maintain ER metrics and review on a quarterly basis to assess where action can be taken to simplify or enhance a process

  • Evaluate and analyze situations using relevant data gathered to make decisions, identify gaps and recommend changes

  • In a timely manner identify and escalate matters to the VP of HR on issues which pose a significant risk to the business

  • Stay current with applicable Human Resources-related laws, rules and regulations 

  • Over time build out the Employee Relations function and manage the team

About you.


  • Bachelor's degree in a related field

  • 10+ years of Human Resources experience in a fast-paced environment 

  • 5+ years conducting ER investigations, partnering with and coaching HRBPs and managers

  • Experience with building an ER function from the ground up preferred

  • Strong working knowledge of state and federal employment laws, including but not limited to Title VII, FMLA, ADA, FLSA

  • Proven ability to be an objective and trusted advisor for HR Business Partners, employees, and managers by building strong partnerships 

  • Ability to prioritize conflicting demands focused on delivering solid and consistent business results

  • Ability to consistently exhibit high levels of discretion, integrity, and confidentiality

  • Ability to work independently and with a sense of urgency

  • Effective problem-solving and decision-making skills and ability to influence others

  • Ability to resolve a wide range of issues in creative ways and comfortable working in gray

  • Superb communication skills including effective listening, writing and presenting; ability to express thoughts in a clear and concise manner

  • Demonstrated experience learning and thriving in a constantly changing environment and to cultivate relationships across teams

  • Demonstrate empathy at all times especially when dealing with matters of diversity and inclusion

Preferred Requirement

  • Juris Doctorate

Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs.

View our bounty of perks:  

View Indeed's Applicant Privacy Terms:

EEO and Accommodations 


Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.


Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Help at 1-855-567-7767, or by email at at least one week in advance of your interview.