Our mission.As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.
The team.We are a rapidly growing and highly capable engineering team building the most popular job site on the planet. Every month, over 250 million people count on us to help them find jobs, publish their resumes, process their job applications, and connect them to qualified candidates for their job openings. With engineering hubs in Seattle, San Francisco, Austin, Tokyo and Hyderabad, we are improving people's lives all around the world, one job at a time.
Indeed Technical Project Managers effectively deliver business results by championing a culture of accountability and consistent project management practices. We are the facilitators and motivators, working across departments and offices to ensure collaboration, communication, visibility, and successful delivery of complex projects.
Ultimately we are responsible for helping teams achieve their goals, work strategically together, and remain as adaptable as possible in a fun, ever-changing environment. We’re always looking for ways to optimize.
The Staff Augmentation Team accelerates product development across the business by matching internal teams with external contractors to drive velocity, quality, and innovation.
As a Technical Project Manager supporting our Staff Augmentation Team, Outpost, you'll work with various stakeholders at different levels of the organization to manage projects, monitor operations, monitor engagements, and improve transparency. You’ll provide diplomatic and timely communication. Specifically, you will:
Partner with the Outpost program owners to further establish and improve the program, which is focused on staff augmentation for Product and Engineering teams.
Oversee multiple concurrent engagements from onboarding to handoff. Ensure team leadership has a clear understanding of goals and timelines of engagements.
Analyze and solve problems across the Outpost Engagement program (people, structures, and processes); identify the things that work together to improve operational health.
Recommend improvements to established Outpost Engagement lifecycle processes while continuing to deliver high value in execution.
Ensure standards for communications and reporting are being followed. Monitor and provide feedback on communications of your team. Maintain a cultural awareness in your communications.
Influence across the team leadership level to solve problems affecting how the teams we work with get their work done.
Develop and maintain engagement metrics, which will be used to assess overall health of the program, report to Indeed leadership, and support expansion and contraction of contractor team’s size.
Make data-driven decisions
Characteristics that set you apart:
Strong interpersonal, analytical, problem-solving, influencing, prioritization, decision-making and conflict resolution skills
Experience managing software development projects with internal development teams augmented by 3rd party contractors, vendors, and partners
Exceptional process and analytical capabilities
Demonstrated strategic vision and experience defining and implementing new processes
Strong client service attitude and leadership capabilities
Customer focused, aware of the importance of end user satisfaction
You have 5+ years experience working as a software project manager with experience leading complex cross-functional projects in a technology company and preferably, a degree in engineering.
You have 3+ years experience working with third party engineering resources embedded with development teams, particularly in a client services environment.
You can identify and implement process design and re-engineering to achieve both incremental and transformational business impact.
You can assess project risks and identify appropriate mitigation strategies.
You are comfortable talking about technical matters with business people and business matters with technical people.
You are successful at getting buy-in for your ideas with a demonstrated affinity for metrics.
You are respectful and influential; you have the ability to push back when needed and can approach work rationally.
You have a bias for action and work comfortably with ambiguity.
You can analyze information to find trends or diagnose problem areas.
You have experience defining and reporting on operational metrics and generating problem statements that are supported by the data you have compiled.
You love decomposing and defining workflows and processes.
You develop innovative solutions and collaborate with global counterparts and cross-functional teams to implement them.
You know how to manage complex cross-functional projects. You strive to meet aggressive goals, and know when to reset expectations.
You have a system to manage change. You influence decisions and change management through collaboration, leadership, and a customer-focused approach.
You have significant agile/lean experience in organizations leveraging lean/agile methodologies and in-depth experience with specific agile methodologies such as Scrum, Kanban, or SAFE.
How to Apply:
We value attention to detail.
In the cover letter section of your application here, please describe why you are a good candidate for this position. Provide specific relevant experience that you have that makes you a good candidate.
Indeed is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.