Ref#: R0011311

Our mission.

As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

The team.

We are the people behind the scenes of Indeed's search results. We ensure that our results are ranked as best as they can be for our job seekers and that they’re not being duped by scams or fraud. Beyond search, we invest heavily in ensuring that Indeed has the best data analysis tools available to optimize our recruiting products and run accurate A/B tests. Simply put, we help people get the right jobs.

Your job.

As a Strategy Analyst in our Austin Reserve office, you will help shape the future of content on Indeed. Under the direction of your Team Lead, you will be responsible for developing strategies to proactively address content quality issues globally. Working closely with internal stakeholders, you will also inject Search Quality Operations standards and perspective into Indeed’s growing suite of products. Collaborating with policy, communication, international, and data analysis teams, you will guide and monitor the Search Quality Operations mission as Indeed grows with the ever-changing Human Resources industry. As a member of a new team within Search Quality Operations, you will help to create the vision and direction of a dynamic and challenging new body of work.

As an ideal candidate, you are comfortable conducting autonomous research and are undaunted by developing, communicating, and implementing changes that may be large in scope and impact. You have experience collaborating across many teams, organizing group projects, scheduling meetings, and following up on action items. You are unabashed in advocating for your work, and you support your proposals with good data. You challenge the boundaries of your role, and you encourage your teammates to do likewise.

Responsibilities:

  • Contribute to the constant work of improving the job seeker experience on Indeed

  • With your Team Lead, develop high-level metrics and KPIs to measure the impact of your projects

  • Dive into business models, technical innovations, and competitive intelligence to adapt our methods, processes, policy, and the way we think about new and existing content on our site

  • Stay informed of how the HR and talent acquisition industries are evolving, particularly in terms of new tech, and how those changes will affect Indeed and users of our site

  • Maintain existing operational processes and identify opportunities for efficiency improvements or complete operation overhauls

  • Contribute to achieving teamwide goals

  • Work in partnership with cross-functional internal stakeholders like Client Services, International Product, Engineering, and Product across Indeed

  • Maintain relationships with other Search Quality Operations teams, proactively communicating team initiatives and actions to ensure consistency and comprehensiveness in implementation

  • Advocate for the job seeker in all you do

About you.

Requirements:

  • Detail-oriented, data-focused mindset

  • Ability to work effectively in a team-oriented environment

  • Self-starter, intellectually curious and comfortable operating in a fast-paced, ever-changing environment

  • Capability to validate and explain trends and results as compared to outlined success metrics

  • Must be organized, positive, proactive, and results-oriented, with excellent communication skills

  • Ability to communicate research findings in easily understandable terms

  • Strategic thinker with strong analytical and creative problem-solving skills

Preferred:

  • Experience in the HR industry

  • Experience in scaled investigative processes

  • Understanding of business or industry consulting

  • Familiarity with HR-focused technology


Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs.

View our bounty of perks: http://indeedhi.re/IndeedBenefits