Ref#: PostSrSysMgr

Our mission.

As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

The team.

We are builders, we are integrators. Tech Services creates and optimizes solutions for a rapidly growing business on a global scale. We work with distributed infrastructure, petabytes of data, and billions of transactions with no limitations on your creativity. You don’t have to wait for some architect or manager to tell you what you can work on - you decide the priorities. With tech hubs in Seattle, San Francisco, Austin, Tokyo and Hyderabad, we are improving people's lives all around the world, one job at a time.

The base salary range below represents the low and high end of the Indeed salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards include quarterly bonuses, Long Term Incentive Plan units, an open Paid Time Off policy, and many region-specific benefits. 

Austin Base Salary Range:150,000 - 198,000 USD per year

Your job.

Systems Engineering at Indeed encompasses a variety of technologies that underpin the entire Indeed Production ecosystem.  As a Sr. Manager for Systems Engineering, you work with your teams to implement unique solutions that provide a reliable and secure platform that improves operational efficiency.  You possess superior communication skills, building data-driven roadmaps that you share with the company, tracking the status of those improvements, generating excitement for what your teams are doing.  You are comfortable with a variety of technologies, able to context switch between cloud technologies and kernel updates without batting an eye. You see change as a force to be directed, not blocked or set free.


Responsibilities

  • Lead and grow groups of Systems Engineers and their managers, setting broad tasks through quarterly planning processes

  • Track progress on quarterly OKRs, reporting regularly to management on progress and blocked items

  • Communicate with stakeholders on Systems Engineering-related issues, setting expectations and clarifying how SysEng can help

  • Manage your team to build and track SLAs and SLOs on key technologies, and report to your management and customers if these technologies fail to meet your exacting standards

  • Evaluate your team’s organizational structure and needs, shifting responsibilities and recruiting to improve your service offerings.

  • Regularly meet with staff in one-on-one meetings, helping to remove roadblocks while coaching them in career development and training opportunities

About you.

Requirements

  • 5+ years of experience leading multiple technical teams in various geographic locations.  

  • Master’s degree or equivalent experience

  • Proven record managing complex technical projects using structured methods to communicate and track progress

  • Broad knowledge on technical topics, specifically around Linux and Open Source software.  (You may not be an expert, but your team values your perspective on technical matters.

  • Experience tracking and reporting on progress for a wide variety of support issues.  Familiarity with Jira and/or ServiceNow, preferred

  • Self-directed and self-motivated, you look for the best work you can do.

  • Strong communication and cross-team collaboration skills.

  • Accomplished in hiring.  You have built out a process to evaluate the best candidates and get them working

  • Experience with budgeting processes and build-vs-buy decision making

  • Competent abilities with a scripting language (bash, python, etc) preferred.  You can write something to solve a problem if needed.


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