Ref#: R0023664

Our mission.

As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

The team.

We are a rapidly-growing, fast-moving, highly-capable UX team building the most popular job site on the planet. Our designers work in Seattle, San Francisco, Austin, Tokyo and Hyderabad, collaborating with Product Managers and Engineering to deliver simple solutions to the real-world problems that job seekers and employers face hiring and getting hired. Most importantly, our team is expected to deliver results, and be able to demonstrate the impact our changes have on our business.

The base salary range below represents the low and high end of the Indeed salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards include quarterly bonuses, Long Term Incentive Plan units, an open Paid Time Off policy, and many region-specific benefits. 


Remote US Based Salary Range: 92,000 - 118,000 USD per year

Your job.

So what would you be doing?
Indeed helps people find jobs. We are best known for our job search (www.indeed.com), but we do other things related to jobs and hiring, too.

You'd be working with other members of the INTUX team and partnering with our Product and Engineering teams in Austin, Seattle, San Francisco, Hyderabad, and Tokyo, validating new ideas and helping teams answer their questions through generative and evaluative qualitative research

Some of the ways you may support the team include:

  • Validate new designs through ad-hoc or formalized user feedback sessions with internal and external users or customers.

  • Plan and carry out interviews and surveys to inform future product work.

  • Build relationships with key stakeholders and clients to gain deeper insights.

  • Establish and manage relationships with research-related vendors.

  • Conduct research activities as needed to support your particular product area.

  • Collaborate with other researchers, product managers, and UX designers to ensure research translates into business impact.

  • Mentor and coach UX researchers on the team and across Indeed.

  • The ideal candidate will take the initiative to introduce impactful user research to product teams.

About you.

About you.

  • 3+ years conducting user research for software/web-based products with stories to share.

  • Able to share meaningful research results with teams quickly. We deliver top-line results in hours, not weeks.

  • Flexible in your approach to research. Our goal is to provide product teams value. If an existing research method doesn’t do that, we invent our own.

  • Able to perform all research-related tasks in the research project lifecycle: Create a test plan, write a screener, recruit users, schedule users, moderate test, create video clip highlights, compile top-line results, create a findings summary, author durable reports, and effectively present and share results.

  • Able to collaborate effectively with stakeholders and act as a strategic partner in product decisions.

  • Experience with remote testing tools.

  • Educational requirements: 

    • A Bachelor’s degree in a human behavior related field (Human-Computer Interaction, Human Factors, Cognitive Psychology, Social Science, Statistics, Design, Business, Behavioral or Microeconomics, Technical Communication or other related fields) or equivalent experience. 

  •  or     -

  • Any Bachelor’s degree plus a certificate in user experience from a licensed education provider.

Optional:

  • Advanced degree a plus.

  • Relevant experience in international design or research a plus.

  • Relevant experience with payment systems and order management a plus.


And why would you want to work here?

People like it here.
People tend to stick around. Part of our high retention rate may be due to our fairly strict "no jerks" policy.

Your research will make a difference.
If you are the type of researcher that wants to know what you are doing matters then you'll like our data-driven approach to product development. Working for Indeed you'll be able confidently describe how your research has improved our products.

Indeed is useful and successful.
People all over the world were looking for jobs last year and they will be looking for them next year. Recruitment is a mature, established industry with billions of dollars flowing through it. We've been profitable for years, and are a market leader not just in the US, but all over the world.

We make money in a way you can be proud of.
Some companies try to take advantage of people looking for jobs, we don't. You can explain how we make money to anyone and they aren't going to get creeped out. We provide employers a great service at a great price, and we don't take money from people who are looking for work.

Job seekers and employers love us.
We get testimonials from people looking for jobs and people who are hiring all the time. People love Indeed. Those who don’t typically haven’t heard of us.

You'll be working on something that matters.
Finding a job is an emotional experience, and finding a good job directly impacts the quality of people’s lives. Not only financially; people spend about as much time with who they work with as the people they love. You'll directly contribute to the well being of everyone who uses our products.

If you are genuinely interested in helping make products that people love to use, treats them with respect, helps them achieve their goals, and want to help us continue to build a sustainable business, we look forward to hearing from you.

Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs. View our bounty of perks: http://indeedhi.re/IndeedBenefits   View Indeed's Applicant Privacy Terms: https://www.indeed.com/legal/applicant-privacy

EEO and Accommodations Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Help at 1-855-567-7767, or by email at TAhelp@indeed.com at least one week in advance of your interview.