Ref#: R0024128

Our mission.

As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

The team.

We are a rapidly-growing, fast-moving, highly-capable UX team building the most popular job site on the planet. Our designers work in Seattle, San Francisco, Austin, Tokyo and Hyderabad, collaborating with Product Managers and Engineering to deliver simple solutions to the real-world problems that job seekers and employers face hiring and getting hired. Most importantly, our team is expected to deliver results, and be able to demonstrate the impact our changes have on our business.

The base salary range below represents the low and high end of the Indeed salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Long Term Incentives, an open Paid Time Off policy, and many region-specific benefits. 

Remote Americas Base Salary Range: 92,000 - 118,000 USD per year

Your job.

At Indeed we’re reinventing how employers hire. As an Indeed UX Researcher, you will design and execute research to understand our customer’s needs, synthesize findings, and partner with our design team to create excellent and polished user experiences. Come work for a company that values creativity, diversity, and integrity.

We are looking for a qualitative-focused UX researcher who can help the Small & Medium Business team understand the “why” behind behaviors and attitudes of the wide variety of employers that hire using Indeed. These efforts will ensure the experiences we create are easy to use, useful, and efficient. You’ll be working on a research team that has researchers from a variety of disciplines including qualitative, quantitative, behavioral science, and ethnography.

As an ideal candidate, you have experience with a variety of user research methods and best practices and demonstrated experience partnering with your peers in Design, Product, and Engineering to develop and deliver research helps us create world-class experiences that our customers will value highly. 


Your primary responsibilities include:

  • Partner with product, design, and engineering to develop and deliver impactful research that informs decisions across the product lifecycle.

  • Identify the best research approaches to get the right answers based on research questions, timing, and resources.

  • Translate research findings into actionable recommendations and deliver them in compelling ways.

  • Synthesize insights into actionable outcomes that your stakeholders and peers can act upon

About you.

Qualifications:

  • 3+ years conducting user research for software/web-based products with demonstrated impact on the products you worked on.

  • Focused - Ability to do the right research for the task at hand. We balance speed with the value we provide. You have many tools in your research toolkit and know which tool to bring to bear for the task at hand.

  • Strong analytical and synthesis skills with a proven ability to turn research results into product insights.

  • Great written and verbal communication skills with the ability to influence a range of audiences.

  • Excellent project management skills, including the ability to manage multiple projects concurrently.

  • Flexible approach to research: Our goal is to provide product teams value. If an existing research method doesn’t do that, we invent our own research method

  • Experience with remote testing tools


And why would you want to work here?

People like it here.
People tend to stick around. Part of our high retention rate may be due to our fairly strict "no jerks" policy.

Your research will make a difference.
If you are the type of researcher that wants to know what you are doing matters then you'll like our data-driven approach to product development. Working for Indeed you'll be able to confidently describe how your research has improved our products.

Indeed is useful and successful.
People all over the world were looking for jobs last year and they will be looking for them next year. Recruitment is a mature, established industry with billions of dollars flowing through it. We've been profitable for years, and are a market leader not just in the US, but all over the world.

We make money in a way you can be proud of.
Some companies try to take advantage of people looking for jobs, we don't. You can explain how we make money to anyone and they aren't going to get creeped out. We provide employers a great service at a great price, and we don't take money from people who are looking for work.

Job seekers and employers love us.
We get testimonials from people looking for jobs and people who are hiring all the time. People love Indeed. Those who don’t typically haven’t heard of us.

You'll be working on something that matters.
Finding a job is an emotional experience, and finding a good job directly impacts the quality of people’s lives. Not only financially; people spend about as much time with who they work with as the people they love. You'll directly contribute to the well being of everyone who uses our products.

If you are genuinely interested in helping make products that people love to use, treats them with respect, helps them achieve their goals, and want to help us continue to build a sustainable business, we look forward to hearing from you.

Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs. View our bounty of perks: http://indeedhi.re/IndeedBenefits

View Indeed's Applicant Privacy Terms: https://www.indeed.com/legal/applicant-privacy

EEO and Accommodations Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Help at 1-855-567-7767, or by email at TAhelp@indeed.com at least one week in advance of your interview.