We are looking for a passionate researcher who excels at product and customer research that helps us build relevant products to help us fulfill our mission of helping people get jobs.
We are constantly experimenting with new product ideas and creating mini-startups within Indeed. Some of these startups succeed and many fail. This researcher would be embedded within the startup product teams and support them through research.
While working in a fast-paced, data-driven, and collaborative environment, you will lead research that helps identify market-specific pain points that lead to improvements in our current and new product offerings and apply the learnings to similar markets around the world. If you are passionate about innovation, experimentation, and fast-paced development, all in order to help job seekers worldwide find their dream job, then you will fit right in.
Some of the things that your team will count on you
Take strategic problem areas and formulate an appropriate research strategy
Plan and carry out interviews and surveys to inform future product work
Validate new designs through ad-hoc user feedback sessions with customers and internal users
Create a research plan, write a screener, recruit users, schedule users, moderate test, create video clip highlights
Synthesize top-line results, create research findings summary, and effectively present and share results.
Open-ended “show me how you use it” interviews with customers and prospects
Relationship building with key customers to gain deeper insights
Establish and manage relationships with research related vendors.
4+ years conducting user research for software/web-based products with stories to share
Prior experience and ability to perform all research-related tasks in the research project lifecycle with minimal help or oversight
Flexible approach to research: Our goal is to provide value to the product team. If an existing research method doesn’t do that, we invent our own research method.
Experience with remote testing tools
Ability to quickly share research results with teams (top-line results in hours, not weeks).
Language proficiency required in English, Hindi. Additional Indian languages is a plus!
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EEO and Accommodations
Indeed is deeply committed to creating a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or any other non-merit based or legally protected grounds.
Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Help at +91 0080091 90627, or by email at TAhelp@indeed.com at least one week in advance of your interview.
Indeed is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.